Infiniti customer care program

Infiniti customer care program  - 2012 Infiniti G Owners Manual - Infiniti G Owners Manual - Infiniti G

INFINITI CARES ...

Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service needs.

However, if there is something that your INFINITI retailer cannot assist you with or you would like to provide INFINITI directly with comments or questions, please contact our (INFINITIs) Consumer Affairs Department using our toll-free number:

For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792

The Consumer Affairs Department will ask for the following information:
Your name, address, and telephone number
Vehicle identification number (on dash panel)
Date of purchase
Current odometer reading
Your INFINITI retailers name
Your comments or questions

You can write to INFINITI with the information on the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc.
Consumer Affairs Department P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com
For Canadian customers
INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.com

If you perfer, visit us at:
www.infinitiUSA.com (for U.S. customers)
or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and thank you for buying a quality INFINITI vehicle.

    See also:

    Coat hooks
    The coat hooks are equipped at the rear assist grips. CAUTION Do not place items which are more than 2 lb (1 kg) on the hook. ...

    Control panel buttons color screen without Navigation System (if so equipped)
    WARNING ● Positioning of the heating or air conditioning controls and display controls should not be done while driving in order that full attention may be given to the driving operation. ...

    Changing engine coolant
    An INFINITI retailer can change the engine coolant. The service procedure can be found in the INFINITI Service Manual. Improper servicing can result in reduced heater performance and engine overhe ...