Infiniti customer care program

INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service needs.
However, if there is something that your INFINITI retailer cannot assist you with or you would like to provide INFINITI directly with comments or questions, please contact our (INFINITI’s) Consumer Affairs Department using our toll-free number:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
The Consumer Affairs Department will ask for the following information:
• Your name, address, and telephone number
• Vehicle identification number (on dash panel)
• Date of purchase
• Current odometer reading
• Your INFINITI retailer’s name
• Your comments or questions
You can write to INFINITI with the information on the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc.
Consumer Affairs Department P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com
For Canadian customers
INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.com
If you perfer, visit us at:
www.infinitiUSA.com (for U.S. customers)
or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and thank you for buying a quality
INFINITI vehicle.
See also:
Emergency engine shut off
To shut off the engine in an emergency
situation while driving, perform the following
procedure:
► Rapidly push the push-button ignition
switch 3 consecutive times in less than
1.5 sec ...
Changing wheels and tires
Tire rotation
INFINITI recommends rotating the
tires every 7,500 miles (12,000 km).
(See “Flat tire” in the “6. In case of
emergency” section for tire replacing
procedures.)
As soon as pos ...
Exterior
The M35x has fab curb appeal. Its look straddles the line between luxury and
sport sedan, and it works. The tires are big, the body is sleek and it isn't too
large.
After the trouble I had insta ...
