Infiniti customer care program

INFINITI CARES ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service needs.
However, if there is something that your INFINITI retailer cannot assist you with or you would like to provide INFINITI directly with comments or questions, please contact our (INFINITI’s) Consumer Affairs Department using our toll-free number:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
The Consumer Affairs Department will ask for the following information:
• Your name, address, and telephone number
• Vehicle identification number (on dash panel)
• Date of purchase
• Current odometer reading
• Your INFINITI retailer’s name
• Your comments or questions
You can write to INFINITI with the information on the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc.
Consumer Affairs Department P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com
For Canadian customers
INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.com
If you perfer, visit us at:
www.infinitiUSA.com (for U.S. customers)
or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and thank you for buying a quality
INFINITI vehicle.
See also:
Brake assist
When the force applied to the brake pedal
exceeds a certain level, the Brake Assist is
activated generating greater braking force
than a conventional brake booster even
with light pedal force. ...
Checking bulbs
With all doors closed, apply the parking
brake and push the ignition switch to the
ON position without starting the engine.
The following lights will come on (if so
equipped):
The following ...
INFINITI Voice Recognition Alternate Command Mode
The Alternate Command Mode enables control of the Audio, Climate Control and Display systems as well as additional commands for the Vehicle Information, Phone and Navigation systems.
With this sett ...
