Infiniti customer care program

Infiniti customer care program  - 2012 Infiniti G Owners Manual - Infiniti G Owners Manual - Infiniti G

INFINITI CARES ...

Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service needs.

However, if there is something that your INFINITI retailer cannot assist you with or you would like to provide INFINITI directly with comments or questions, please contact our (INFINITIs) Consumer Affairs Department using our toll-free number:

For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792

The Consumer Affairs Department will ask for the following information:
Your name, address, and telephone number
Vehicle identification number (on dash panel)
Date of purchase
Current odometer reading
Your INFINITI retailers name
Your comments or questions

You can write to INFINITI with the information on the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc.
Consumer Affairs Department P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com
For Canadian customers
INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.com

If you perfer, visit us at:
www.infinitiUSA.com (for U.S. customers)
or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and thank you for buying a quality INFINITI vehicle.

    See also:

    Indicator lights
    For additional information on warnings and indicators, see Vehicle information display later in this section. Fog light indicator light The front fog light indicator light illuminates when the fro ...

    Keys
    A key number plate is supplied with your keys. Record the key number and keep it in a safe place (such as your wallet), not in the vehicle. If you lose your keys, see an INFINITI retailer for ...

    Preview function (for Intelligent Cruise Control (ICC) system equipped model)
    The Intelligent Cruise Control (ICC) system with the preview function identifies the need to apply emergency braking by sensing the vehicle ahead in the same lane and the distance to the vehic ...