Infiniti customer care program

Infiniti customer care program  - 2012 Infiniti G Owner’s Manual - Infiniti G Owners Manual - Infiniti G

INFINITI CARES ...

Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service needs.

However, if there is something that your INFINITI retailer cannot assist you with or you would like to provide INFINITI directly with comments or questions, please contact our (INFINITI’s) Consumer Affairs Department using our toll-free number:

For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792

The Consumer Affairs Department will ask for the following information:
• Your name, address, and telephone number
• Vehicle identification number (on dash panel)
• Date of purchase
• Current odometer reading
• Your INFINITI retailer’s name
• Your comments or questions

You can write to INFINITI with the information on the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc.
Consumer Affairs Department P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com
For Canadian customers
INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.com

If you perfer, visit us at:
www.infinitiUSA.com (for U.S. customers)
or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and thank you for buying a quality INFINITI vehicle.

    See also:

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    Supplemental air bag warning light
    The supplemental air bag warning light, displaying in the instrument panel, monitors the circuits of the supplemental front-impact air bag, front seat-mounted side-impact supplemental air bag, ro ...

    Vehicle load capacity
    Do not exceed the load limit of your vehicle shown as “The combined weight of occupants and cargo” on the Tire and Loading Information label. Do not exceed the number of occupants shown as “Seating Ca ...