Infiniti customer care program infiniti cares ...
Both INFINITI and your INFINITI retailer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your INFINITI retailer are our primary concerns. Your INFINITI retailer is always available to assist you with all your automobile sales and service needs. However, if there is something that your INFINITI retailer cannot assist you with or you would like to provide INFINITI directly with comments or questions, please contact our (INFINITI’s) Consumer Affairs Department using our toll-free number:
For U.S. customers
1-800-662-6200
For Canadian customers
1-800-361-4792
The Consumer Affairs Department will ask
for the following information:
► Your name, address, and telephone
number
► Vehicle identification number (on dash
panel)
► Date of purchase
► Current odometer reading
► Your INFINITI retailer’s name
► Your comments or questions
OR
You can write to INFINITI with the information
on the left at:
For U.S. customers
INFINITI Division
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com
For Canadian customers
INFINITI Division
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.
com
If you prefer, visit us at:
www.infinitiusa.com (for U.S. customers)
or
www.infiniti.ca (for Canadian customers)
We appreciate your interest in INFINITI and
thank you for buying a quality INFINITI
vehicle
See also:
If your vehicle overheats
CAUTION
• Do not continue to drive if your vehicle overheats. Doing so could cause engine damage or a vehicle fire.• To avoid the danger of being scalded, never remove the radiator cap while the engi ...
Moving Object Detection (MOD)
The Moving Object Detection (MOD) system can inform the driver of the moving objects surrounding the vehicle when driving out of garages, maneuvering into parking lots and in other such instances.
...
Preview function (Intelligent Cruise Control system equipped models)
When the Preview Function identifies the need to apply emergency braking by sensing a vehicle ahead in the same lane and the distance and relative speed from it, it applies the brake pre-pressure befo ...